- Get a speedy reply by email!
- Talk live to the Support team to get an answer right away!
Toon Boom Animation offers you four Support Options for Toon Boom Studio and Toon Boom Studio Express:
- User Forum: To access the User Forum and post a message, you need to be a registered member. Otherwise, you can enter as a guest only to view the content.
- FAQ (Support): The FAQ (Support) is open to all and provides answers to the most common questions.
- Next-Day Reply Support Package: With Next-Day Reply support, we guarantee that you′ll receive a response by email within 24 hours during regular business days, from the time you send your questions. This Support Package can be purchased online and costs $ 49.99 USD, valid for one year. Please transmit your support questions to: techsupport@toonboomstudio.com.
- Live Chat Support: The fastest way to solve your issue. Since it is a pre-paid service, you′ll need to contact sales@toonboomstudio.com first. The team will then redirect you to the Support staff. The fee is $ 99.99 USD per unit of live-chat support.
Onsite Training
Whether you want to improve your skills or get advice on efficient animation production, Toon Boom Training Programs can help you achieve your goals. Our custom courses offer hands-on tasks and field-proven techniques that will take you to the next level. In just a matter of days, you′ll be setting up more efficient production workflows, mastering the great powers of our technology, and perfecting your unique animation look. Contact Support to request onsite training!
