Home › Support › Digital › Kb

Toon Boom Digital Pro Knowledgebase


Search the Knowledgebase Browse by Category


Print this page Email this page Post a comment

  Error message "License container not found (7)" upon launch of Digital Pro

DP0002: Error message "License container not found (7)" upon launch of Digital Pro

If you receive a License container not found (7) error message when you try launching Digital Pro, it is usually related to a dongle problem.



There are two possible causes for this error message:

  • You did not install the Hasp Drivers when you installed Digital Pro. Either run the installer again or download the Hasp HL device drivers from the following site: 
    http://www.aladdin.com/support/hasp/enduser.aspx
  • The dongle is not connected properly to your computer. Make sure that the red light is lit on the dongle and that it is connected in a USB port that has sufficient power.



  User Opinions

No users have voted.

How would you rate this answer? Helpful Not helpful
Thank you for rating this answer.



  Visitor Comments

No visitor comments posted. Post a comment



  Related Questions

No related questions were found.



  Attachments

No attachments were found.